shakyaaccessories.com

SHIPPING POLICIES

1. What are the delivery charges?
Shipping charges are calculated at checkout based on your location and selected shipping method.

2. Do you offer free delivery?
Yes, we offer free delivery on orders above ₹999. Below this amount, standard shipping charges apply.

3. Is there an extra charge for Cash on Delivery (COD)?
Yes, there is a ₹50 convenience fee for COD orders.

4. How long does it take to deliver my order?

  • Standard Delivery: 5-7 business days
  • Express Delivery: 2-4 business days (extra charges apply)

5. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking link via email or SMS.

6. What happens if I’m not available at the time of delivery?
Our courier partner will attempt delivery 2-3 times. If undelivered, an additional delivery charge will apply for re-attempting the delivery. If the order is still not received, it will be returned to us.

7. Can I change my shipping address after placing an order?
You can update your address before your order is shipped by contacting our support team

8. What should I do if I receive a damaged or incomplete order?
If you receive a damaged package or your order is incomplete, please contact us within 48 hours of delivery with photos as proof. We will work to resolve the issue as soon as possible.